Ppeum Clinic Privacy Policy
[PPEUM Clinic (hereinafter referred to as "the Company")] places a high priority on the protection of personal information. The Company is committed to ensuring that the personal information provided by users during their interactions with the Company is securely protected. The Personal Information Protection Act sets forth general standards for the handling of such personal information, and the Company will manage the personal information it collects, retains, and processes in a lawful and appropriate manner to perform its public functions properly and to safeguard the rights and interests of information subjects.
Furthermore, the Company respects the rights of information subjects concerning the personal information it retains in accordance with applicable laws and regulations. This includes requests for access, correction, deletion, or suspension of processing. In cases of violations of such rights, information subjects may file an administrative appeal as prescribed by the Administrative Appeals Act.
In compliance with the Personal Information Protection Act, the Company has established the following personal information processing policy to protect the personal information and rights of information subjects and to effectively address any grievances related to personal information. If the personal information processing policy is revised, the changes will be announced through website notifications (or individual notices).
Article 1: Collection of Personal Information and Methods
The Company provides prior notice to users about the scope and purpose of personal information collection during membership registration or through the terms of use, in compliance with applicable laws and regulations. The collected information is categorized as follows:
Scope of Collection
Online Consultations and Appointment Booking
Website Account Registration and Service Usage
Clinical Information Collected During Medical Visits
Credit Card Payments
Methods of Collection
Article 2: Purpose of Collecting and Using Personal Information
The Company utilizes the personal information collected for the following purposes:
All information provided by users is used solely for the purposes listed below. In the event of any changes to the purposes of use, prior consent will be obtained from the user.
Article 3: Provision and Sharing of Personal Information
Purpose of Personal Information Use by Recipients
Retention and Usage Period of Personal Information by Recipients
Period of Information Retention
Article 4: Provision of Personal Information to Third Parties
The Company processes personal information solely within the scope outlined in "Article 1: Collection and Retention of Personal Information" and provides personal information to third parties only with the user's prior consent or as required by applicable laws.
| Recipient | Purpose of Provision | Information Provided | Retention Period by Recipient |
|---|---|---|---|
| GENI;US | To provide consultation services and updates on new services or events
|
Name, password, areas of interest, contact information, age, gender, KakaoTalk ID | Retained until a request to withdraw consent has been made |
Provision of Personal Information to Third Parties Without Prior Consent Based on Relevant Laws
Article 5: Delegation of Personal Information Processing
To provide better services and ensure smooth operations such as service provision and customer convenience, the Company delegates personal information processing tasks to external specialized companies as follows:
| Contractor | Details of Delegated Tasks | Delegated Information | Delegation Period |
|---|---|---|---|
| CareLabs co., Ltd. | Maintenance of electronic charts and management of customer information storage and server | Name, medical record number, date of birth, age, survey responses, etc. | Until the termination of the contract |
| Sungmin Networks co., ltd. | Maintenance of electronic charts and server management | Name, medical record number, date of birth, etc. | Until the termination of the contract |
|
GENI;US Co., Ltd. |
Website development and operation, updates on new services and events | Name, ID, phone number, date of birth, etc. | Until the termination of the contract |
| Techlabs Co., Ltd. | Customer information storage and server management, event notifications | Name, phone number, age, survey responses, etc. | Until the termination of the contract |
| SaveMarketing Co., Ltd. | Customer information storage and server management, event notifications | Name, phone number, age, survey responses, etc. | Until the termination of the contract |
| ConnectWell Co., Ltd. | Customer information storage and server management, event notifications | Name, resident registration number, phone number, email, etc. | Until the termination of the contract |
Article 6: Retention and Use Period of Personal Information
In principle, personal information is destroyed without delay once the purpose of its collection and use has been achieved. However, the following information is retained for the specified period for the reasons stated below:
Furthermore, even after the purpose of collection or provision has been achieved, personal information may be retained if required by provisions of laws such as the Commercial Act or other relevant regulations.
Article 7: Personal Information Destruction Procedure and Method
The Company, in principle, destroys personal information immediately after the purpose of its collection and use has been achieved. The destruction procedure and methods are as follows:
Destruction Procedure
The information entered by users for purposes such as membership registration is destroyed immediately after the purpose is achieved, in accordance with the methods described below.
Destruction Methods
Personal information stored in electronic file formats is deleted using technical methods that ensure the data cannot be restored. Personal information printed on paper is destroyed either by shredding with a shredder or by incineration.
Article 8: Rights of Users and Legal Representatives and Their Exercise Methods
The Company sincerely responds to and promptly handles user requests to access, correct, or delete personal information. However, to protect personal information, the Company does not provide procedures for access, correction, or deletion through methods such as phone, mail, or fax other than the user's in-person visit.
Access to Personal Information
Correction and Deletion of Personal Information
※ Personal information that is legally required to be retained cannot be corrected or deleted during the mandatory retention period, even if requested.
Article 9: Withdrawal of Consent / Account Deletion
You may withdraw your consent to the collection, use, and provision of personal information provided during membership registration at any time. To withdraw consent (delete your account), you can proceed by clicking "Account Deletion" in the "My Page" section of the Company’s website and completing the identity verification process. Alternatively, you may contact the personal information officer via written request, phone, or fax. The Company will promptly take the necessary measures, such as destroying your personal information.
Article 10: Installation, Operation, and Rejection of Automatic Personal Information Collection Devices
The Company uses cookies to provide users with specialized, customized services. Cookies are small pieces of information that a website sends to a user's web browser and may be stored on the user’s PC hard drive.
The Company uses cookies for the following purposes:
Users have the option to manage cookie settings. By adjusting the options in your web browser, you can allow all cookies, be notified whenever a cookie is stored, or refuse the storage of all cookies. Please note that refusing cookies may result in difficulties in using certain services.
Article 11: Personal Information Protection Officer
The Company has implemented technical measures, such as security devices, to protect users' personal information. All information provided by users is securely protected and managed using security equipment such as firewalls.
Additionally, as part of the Company’s administrative measures for personal information protection, procedures for accessing and managing users' personal information have been established. The number of personnel handling personal information is minimized, and ongoing security training is provided.
Furthermore, the Company assigns designated users to operate systems that process personal information, grants user-specific passwords, and regularly updates these passwords to ensure the security of the systems.
Article 12: Obligation to Notify of Policy Changes
Changes to the Personal Information Processing Policy may occur due to changes in related laws or internal operational guidelines. When such changes occur, they will be announced on the Company’s website (https://www.ppeum.com).
| Branch | Personal Information Protection Officer | Department | Personal Information Protection Manager | Department | Contact Number | Implementation Date | |
|---|---|---|---|---|---|---|---|
| Gangnam (Sinnonhyeon) | Heon-jin Jeong | Medical Team | Jongin Yoon | Consultation | 02-593-3344 | ppeum000@naver.com | November 28, 2016 |
| Ilsan | San-ha Lee | Medical Team | Min Ah Lee | Consultation | 031-915-3225 | ppeum4@naver.com | November 15, 2018 |
| Hongdae | Han Sol Park | Medical Team | Hanul Jeong | Consultation | 02-322-3366 | song_ena@naver.com | May 23, 2017 |
| Suwon Ingye | Kyung-don Baek | Medical Team | Subin Cho | Consultation | 031-253-8833 | ppeum007@naver.com | June 19, 2017 |
| Gangnam Standard | Han-yong Cho | Medical Team | Juhee Shin | Consultation | 02-535-2205 | ppeum008@naver.com | January 11, 2018 |
| Bundang | Jaeyoon Kim | Medical Team | Eun-ok Min | Consultation | 031-703-3010 | vicbang77@naver.com | March 29, 2018 |
| Beomgye | Jihoon Seo | Medical Team | Narae Kim | Consultation | 031-476-9888 | beomgyeclinic@naver.com | May 18, 2018 |
| Cheonho | Tae-min Lee | Medical Team | Bowon Ham | Consultation | 02-471-4010 | jinsoos19@naver.com | August 3, 2018 |
| Bupyeong | Jeong-hyuk Kim | Medical Team | Saerom Shin | Consultation | 032-505-3010 | ppeumbf@naver.com | September 28, 2018 |
| Myeongdong | Sungrok Jung | Medical Team | Myunghee Son | Consultation | 02-752-8887 | mdppeum16@naver.com | November 23, 2018 |
| Konkuk Univ. | Hwonham Park | Medical Team | Mikyung Jeong | Consultation | 02-467-1177 | ppeumkku@naver.com | December 12, 2018 |
| Ansan | Euyeon Ha | Medical Team | Soyeong Yoon | Consultation | 031-402-7717 | ppeumahnsan@naver.com | May 18, 2018 |
| Global Busan | Gowoon Chae | Medical Team | Boyeong Lee | Consultation | 1644-3997 | busan860101@naver.com | December 30, 2019 |
| Daegu (Jungang-ro) | Jeong-hong Kim | Medical Team | Jonggeon Lee | Consultation | 02-518-5020 | ppeum21@naver.com | June 1, 2020 |
| Nowon | Sun-wook Choi | Medical Team | Woori Choi | Consultation | 031-377-7050 | ppeumaa@naver.com | July 18, 2020 |
| Dongtan | Gyeongtae Kim | Medical Team | Byeongjin Son | Consultation | 031-248-9110 | ppeumdt@naver.com | August 17, 2020 |
| Suwon Station | Seokhun Kang | Medical Team | Hyejin Yoon | Consultation | 02-875-9930 | ppeum024@naver.com | October 26, 2020 |
| Seoul National University Station | Myeongjin Ko | Medical Team | Yeji Jeong | Consultation | 053-716-3996 | ppeumdg25@naver.com | December, 2020 |
| Daegu (Dongseong-ro) | Hosung Jin | Medical Team | Minji Ryu | Consultation | 053-716-3996 | ppeumdg26@naver.com | December 18, 2020 |
| Jamsil | Seungbeom Kim | Medical Team | Sang-a Lee | Consultation | 02-564-8881 | ppeumjs@naver.com | June 2, 2021 |
| Daejeon | Boyeong Kim | Medical Team | Ji-yeong Lee | Consultation | 042-487-3888 | ppeumdg@naver.com | June 15, 2021 |
| Cheonan | Jaeyeong Kim | Medical Team | Se-eun Kim | Consultation | 041-557-8898 | cheonanppeum@naver.com | June 15, 2021 |
| Jeju | Rhoda Kim | Medical Team | Gyehyun Kim | Consultation | 064-900-2600 | yjmjpark90@gmail.com | July 8, 2021 |
| Hanam Misa | Hye-seon Sim | Medical Team | Sori Kim | Consultation | 031-796-8893 | msppeum@naver.com | September 20, 2022 |
| Balsan | Min-gi Lee | Medical Team | Eun-chang Lee | Consultation | 02-3663-7789 | ppeumbalsan@naver.com | October 4, 2023 |
| Bucheon | Jeongseon Yeom | Medical Team | Minhee Kim | Consultation | 032-322-7009 | bucheonppeum@naver.com | October 27, 2023 |
| Ulsan | Anji Yoo | Medical Team | Sihyeon Lee | Consultation | 052-257-9888 | ppeumus1@naver.com | November 1, 2023 |
*Effective Date: October 26, 2020
For inquiries or reports regarding personal information breaches, please contact the following institutions:
PPEUM Clinic Video Information Processing Operation and Management Policy
[Operation and Management Policy for Video Information Processing Devices]
The Company provides this video information processing operation and management policy to inform users about the purposes and methods by which video information is utilized and managed at the Clinic.
Article 1: Basis and Purpose of Installing Video Information Processing Devices
In accordance with Article 25, Paragraph 1 of the Personal Information Protection Act, the Clinic installs and operates video information processing devices for the following purposes:
Article 2: Number of Installations, Locations, and Recording Scope
The number of video information processing devices, their locations, and the recording scope are as follows:
| Branch | Number of Security Cameras | Locations |
|---|---|---|
| Gangnam (Sinnonhyeon) | 47 | Entrance, lobby, front desk, waiting room, consultation room, treatment room entrance, laser room, control room, recovery room, powder room, locker room, staff lounge |
| Ilsan | 8 | Building lobby and hallway, etc. |
| Hongdae | 8 | Lobby and staff lounge |
| Suwon Ingye | 4 | Lobby and staff room |
| Gangnam Standard | 40 | Entrance, lobby, front desk, waiting room, consultation room, treatment room, control room |
| Bundang | 10 | Lobby, consultation room, hallway, control room, staff lounge |
| Beomgye | 10 | Lobby, staff lounge, hallway, consultation room |
| Cheonho | 4 | Lobby, staff lounge, hallway |
| Bupyeong | 4 | Lobby, staff lounge, etc. |
| Myeongdong | 11 | Waiting room, hallway, elevator, etc. |
| Konkuk Univ. | 12 | Building lobby, hallway, waiting room, consultation room, etc. |
| Ansan | 10 | Lobby, staff lounge, hallway, consultation room. |
| Global Busan | 72 | Lobby, consultation room, treatment room, examination room, entire elevator area |
| Daegu (Jungang-ro) | 54 | Entrance, hallway, front desk, consultation room, waiting room, treatment room, control room, laser room, aesthetic room, VIP room, powder room, etc. |
| Nowon | 16 | Lobby, staff lounge |
| Dongtan | 5 | Lobby, staff lounge, consultation room, waiting room |
| Suwon Station | 4 | Lobby, staff lounge |
| Seoul National University Station | 16 | Lobby, staff lounge, waiting room, consultation room, entrance, hallway |
| Daegu (Dongseong-ro) | 50 | Entrance, lobby, consultation room, waiting room, hallway, treatment room, staff lounge |
| Jamsil | 16 | Entrance, lobby, waiting room, consultation room, treatment room, control room, powder room, etc. |
| Daejeon | 36 | Lobby, staff lounge, consultation room, waiting room, entrance, etc. |
| Cheonan | 8 | Lobby, staff lounge, hallway, consultation room, waiting room, hallway |
| Jeju | 29 | Front desk, hallway, consultation room, waiting room, skin care room, laser room, treatment room, staff lounge, director’s office, dining room, etc. |
| Hanam Misa | 13 | Entrance, staff entrance, reception, consultation room, lobby, waiting room, treatment room, skin care room, recovery room, hallway, etc. |
| Balsan | 23 | Entrance, reception, consultation room, treatment room, multi-person room, lobby, hallway, etc. |
| Bucheon | 27 | Entrance, lobby, front desk, waiting room, consultation room, treatment room entrance, treatment room, laser room, skin care room, recovery room, chief doctor's office, powder room, etc. |
| Ulsan | 54 | Entrance, front desk, waiting room, consultation room, treatment room, laser room, VIP room, hallway, powder room, etc. |
Article 3: Management Officer and Authorized Personnel
To protect the video information of data subjects and to handle complaints related to personal video information, the Company has designated the following personnel as the Personal Video Information Protection Officer.
| Branch | Personal Information Protection Officer | Department | Personal Information Protection Manager | Department | Contact Number | Implementation Date | |
|---|---|---|---|---|---|---|---|
| Gangnam (Sinnonhyeon) | Heon-jin Jeong | Medical Team | Jongin Yoon | Consultation | 02-593-3344 | ppeum000@naver.com | November 28, 2016 |
| Ilsan | San-ha Lee | Medical Team | Min Ah Lee | Consultation | 031-915-3225 | ppeum4@naver.com | November 15, 2018 |
| Hongdae | Han Sol Park | Medical Team | Hanul Jeong | Consultation | 02-322-3366 | song_ena@naver.com | May 23, 2017 |
| Suwon Ingye | Kyung-don Baek | Medical Team | Subin Cho | Consultation | 031-253-8833 | ppeum007@naver.com | June 19, 2017 |
| Gangnam Standard | Han-yong Cho | Medical Team | Juhee Shin | Consultation | 02-535-2205 | ppeum008@naver.com | January 11, 2018 |
| Bundang | Jaeyoon Kim | Medical Team | Eun-ok Min | Consultation | 031-703-3010 | vicbang77@naver.com | March 29, 2018 |
| Beomgye | Jihoon Seo | Medical Team | Narae Kim | Consultation | 031-476-9888 | beomgyeclinic@naver.com | May 18, 2018 |
| Cheonho | Tae-min Lee | Medical Team | Bowon Ham | Consultation | 02-471-4010 | jinsoos19@naver.com | August 3, 2018 |
| Bupyeong | Jeong-hyuk Kim | Medical Team | Saerom Shin | Consultation | 032-505-3010 | ppeumbf@naver.com | September 28, 2018 |
| Myeongdong | Sungrok Jung | Medical Team | Myunghee Son | Consultation | 02-752-8887 | mdppeum16@naver.com | November 23, 2018 |
| Konkuk Univ. | Hwonham Park | Medical Team | Mikyung Jeong | Consultation | 02-467-1177 | ppeumkku@naver.com | December 12, 2018 |
| Ansan | Euyeon Ha | Medical Team | Soyeong Yoon | Consultation | 031-402-7717 | ppeumahnsan@naver.com | May 18, 2018 |
| Global Busan | Gowoon Chae | Medical Team | Boyeong Lee | Consultation | 1644-3997 | busan860101@naver.com | December 30, 2019 |
| Daegu (Jungang-ro) | Jeong-hong Kim | Medical Team | Jonggeon Lee | Consultation | 02-518-5020 | ppeum21@naver.com | June 1, 2020 |
| Nowon | Sun-wook Choi | Medical Team | Woori Choi | Consultation | 031-377-7050 | ppeumaa@naver.com | July 18, 2020 |
| Dongtan | Gyeongtae Kim | Medical Team | Byeongjin Son | Consultation | 031-248-9110 | ppeumdt@naver.com | August 17, 2020 |
| Suwon Station | Seokhun Kang | Medical Team | Hyejin Yoon | Consultation | 02-875-9930 | ppeum024@naver.com | October 26, 2020 |
| Seoul National University Station | Myeongjin Ko | Medical Team | Yeji Jeong | Consultation | 053-716-3996 | ppeumdg25@naver.com | December, 2020 |
| Daegu (Dongseong-ro) | Hosung Jin | Medical Team | Minji Ryu | Consultation | 053-716-3996 | ppeumdg26@naver.com | December 18, 2020 |
| Jamsil | Seungbeom Kim | Medical Team | Sang-a Lee | Consultation | 02-564-8881 | ppeumjs@naver.com | June 2, 2021 |
| Daejeon | Boyeong Kim | Medical Team | Ji-yeong Lee | Consultation | 042-487-3888 | ppeumdg@naver.com | June 15, 2021 |
| Cheonan | Jaeyeong Kim | Medical Team | Se-eun Kim | Consultation | 041-557-8898 | cheonanppeum@naver.com | June 15, 2021 |
| Jeju | Rhoda Kim | Medical Team | Gyehyun Kim | Consultation | 064-900-2600 | yjmjpark90@gmail.com | July 8, 2021 |
| Hanam Misa | Hye-seon Sim | Medical Team | Sori Kim | Consultation | 031-796-8893 | msppeum@naver.com | September 20, 2022 |
| Balsan | Min-gi Lee | Medical Team | Eun-chang Lee | Consultation | 02-3663-7789 | ppeumbalsan@naver.com | October 4, 2023 |
| Bucheon | Jeongseon Yeom | Medical Team | Minhee Kim | Consultation | 032-322-7009 | bucheonppeum@naver.com | October 27, 2023 |
| Ulsan | Anji Yoo | Medical Team | Sihyeon Lee | Consultation | 052-257-9888 | ppeumus1@naver.com | November 1, 2023 |
Article 4: Video Recording Duration and Retention Period
The recording duration, retention period, and storage location of video information are as follows:
| Clinic Location | Recording Period | Retention Period | Storage Location |
|---|---|---|---|
| Gangnam (Sinnonhyeon) | 24 hours | Within 14 days from the recording date | Server Room |
| Ilsan | During business hours | Within 14 days from the recording date | Server Room |
| Hongdae | 24 hours | Within 14 days from the recording date | Server Room |
| Suwon Ingye | During business hours | Within 14 days from the recording date | Server Room |
| Gangnam Standard | During business hours | Within 14 days from the recording date | Server Room |
| Bundang | During business hours | Within 14 days from the recording date | Server Room |
| Beomgye | During business hours | Within 14 days from the recording date | Server Room |
| Cheonho | During business hours | Within 14 days from the recording date | Server Room |
| Bupyeong | During business hours | Within 14 days from the recording date | Server Room |
| Myeongdong | During business hours | Within 14 days from the recording date | Server Room |
| Konkuk Univ. | 24 hours | Within 14 days from the recording date | Server Room |
| Ansan | During business hours | Within 14 days from the recording date | Server Room |
| Global Busan | During business hours | Within 14 days from the recording date | Server Room |
| Daegu (Jungang-ro) | During business hours | Within 14 days from the recording date | Server Room |
| Nowon | During business hours | Within 14 days from the recording date | Server Room |
| Dongtan | During business hours | Within 14 days from the recording date | Server Room |
| Suwon Station | During business hours | Within 14 days from the recording date | Server Room |
| Seoul National University Station | During business hours | Within 14 days from the recording date | Server Room |
| Daegu (Dongseong-ro) | During business hours | Within 14 days from the recording date | Server Room |
| Jamsil | 24 hours | Within 14 days from the recording date | Server Room |
| Daejeon | 24 hours | Within 14 days from the recording date | Server Room |
| Cheonan | 24 hours | Within 14 days from the recording date | Server Room |
| Jeju | During business hours | Within 14 days from the recording date | Server Room |
| Hanam Misa | During business hours | Within 14 days from the recording date | Server Room |
| Balsan | 24 hours | Within 14 days from the recording date | Server Room |
| Bucheon | 24 hours | Within 14 days from the recording date | Server Room |
| Ulsan | 24 hours | Within 14 days from the recording date | Server Room |
Article 5: Methods and Locations for Accessing Personal Video Information
Article 6: Measures for Data Subjects' Requests to Access, Confirm, or Delete Video Information
Data subjects may request to access, confirm the existence of, or delete personal video information at any time by contacting the operator of the video information processing system. However, this is limited to personal video information that captures the data subject or is clearly necessary for the urgent protection of the life, body, or property of the data subject.
The Company will take the necessary measures without delay upon receiving a request for access, confirmation, or deletion of personal video information.
However, requests to access, confirm, or delete personal video information may be denied in the following cases. If denied, the reasons for the refusal and the procedures to object will be provided to the data subject in writing within 10 days.
Article 7: Measures to Ensure the Security of Video Information
The video information processed by the Company is managed securely through encryption and other measures. The Company also implements administrative measures to protect personal video information, such as granting differential access rights to personal information and recording and managing details such as the date and time of video creation, viewing purpose, viewer, and viewing date and time to prevent alteration or falsification of personal video information.
In addition, physical security measures, such as the installation of locking devices, are implemented to ensure the safe storage of personal video information.
Article 8: Changes to the Personal Information Handling Policy
If there are additions, deletions, or modifications to the content due to changes in laws, policies, or security technologies, the changes, along with their reasons, will be announced on the clinic's website at least 7 days before their implementation.
*Effective Date: October 26, 2020
For inquiries or reports regarding personal information breaches, please contact the following institutions: